Frequently Asked Questions

Most firms are live within a week. Day 1-2: we configure the intake form and connect it to your Google Workspace™. Day 3-4: you submit test cases and review the output. Day 5: your intake page goes live on your firm website and starts accepting real submissions.

No. Setup requires a Google Workspace administrator account and a WordPress website. We install our WordPress plugin on your existing site — your team doesn't write any code or manage any servers. If your firm doesn't already use WordPress, we can help you stand up a simple intake page on a WordPress install we provision for you.

Any Google Workspace plan works — Business Starter, Business Standard, Business Plus, or Enterprise. LitiGator uses Google Sheets™, Drive, and Gmail™, which are included in all plans.

Yes. The form fields, labels, and practice-area-specific questions are fully configurable. The form matches your website's branding — clients see your domain and your design.

In your Google Workspace — specifically your Google Sheets, Google Drive™, and Gmail. LitiGator's servers and employees can never see or access your client data. A lightweight license validation server confirms your subscription — no client data is sent or stored.

No. Your data lives in your Google Workspace. We have no access to your spreadsheet, your Drive, or your Gmail. If our company disappeared tomorrow, your data would be exactly where it is.

If your firm has already approved Google Workspace (and you're using it for email and documents, so you have), the core infrastructure question is answered. LitiGator is automation running on that approved infrastructure, and your client data never leaves your Google Workspace. There is one small server in the picture — a lightweight license validation API that confirms your subscription is active. It stores only billing metadata (firm name, tier, seat count), never client data, and never receives intake submissions.

Yes — by Google. All data in Google Drive, Sheets, and Gmail is encrypted at rest with AES-256 and in transit with TLS. If your firm uses Customer-Supplied Encryption Keys or Client-Side Encryption, LitiGator's data benefits from those policies automatically.

Nothing changes for your data. Your spreadsheet, Drive folders, PDFs, and emails remain in your Google Workspace. The only thing that stops is the automation — your existing data is completely unaffected.

Every new submission is automatically compared against your firm's complete history of clients, adverse parties, and witnesses. Five checks run: identity match (name/email/phone), address match, entity conflict, past witness match, and recognized witness. Results appear as color-coded alerts in both the notification email and the PDF case summary, so reviewers have full context regardless of how they access the case.

If an attorney has a declared conflict of interest with a specific entity, they are excluded from notifications about cases involving that entity — they never see who the client is or what the matter involves. By default, walled attorneys see a count and list of filtered items in their dashboard so they know something was filtered (without seeing the details), and your firm can configure the disclosure level — silent, count-only, or count-plus-list — to match your ethics policy. Every exclusion is logged for compliance auditing.

They click a green Accept or red Decline button in the notification email. This opens their email client with a pre-filled reply. They hit Send. The system records their decision automatically. No login required.

After 48 hours, the system sends a reminder email to all active attorneys and managing partners on the case (not the entire team — paralegals and staff stay out of it). The email includes a status table showing who has already voted and who hasn't, and a link to the Drive folder. Admins can also send a manual nudge from the dashboard that targets only the reviewers who haven't voted yet, or nudge a specific individual.

Yes — both at intake and afterward. The intake form includes file uploads for evidence and supporting documents. After submission, a shared Google Drive folder allows clients to upload additional files.

LitiGator handles the intake and review stage. Once a case is accepted, your team works with it in Google Drive like any other case file. If your practice management software can import from Drive or Sheets, the data is ready. We don't replace your case management system — we feed it.

Contact us for current pricing. LitiGator is subscription-based with flat-rate tiers — not per-user billing.

Contact us to discuss a trial period. We'll set up a working system with test data so you can evaluate the full workflow before committing.

Setup assistance, configuration help, and ongoing support are included. The system sends daily health check emails, so most issues surface automatically before you even notice them.

LitiGator is a Google Apps Script™ application — it runs inside your Google Workspace using Google's own scripting platform. The intake form is a WordPress-based web form. All case data stays inside your Google Workspace. LitiGator's servers and employees can never see or access your client data. A lightweight license validation server confirms your subscription — no client data is sent or stored.

Currently LitiGator is designed for Google Workspace. A Microsoft 365 version is not available at this time.

Yes. The intake form can be configured for different practice areas, and each submission is routed to the appropriate section of your dashboard. Conflict checks run across all practice areas.

LitiGator does not offer a customer-facing REST API for querying case data. Internally, the WordPress intake form delivers each submission to a signed webhook endpoint in your Google Workspace, where the rest of the workflow runs natively on Google Sheets, Drive, and Gmail. Your data is accessible through Google's standard tools — export Google Sheets as CSV or XLSX, use Google Drive directly, or use Google Takeout for a complete export. No proprietary format and no export fee.

Yes — at any time, in standard formats. Your data lives in Google Sheets (exportable as CSV, XLSX) and Google Drive (standard file formats). Google Takeout can export everything at once. There is no proprietary format and no export fee.